Planning your storage rental

Self storage businesses across Alberta have been getting busy. So, finding a storage unit at the
last minute has become much harder.
Here’s how to get a leg up on your fellow storage unit hunters.
As soon as you are aware that you need storage, start looking. It costs nothing to look around.
Remember price isn’t everything
Check reviews and also see how the business connects with its customers. Is communication
strictly online? Do calls go to a remote call center? Are staff knowledgeable about storage and
the local community?

Pro Tip:

Is there someone onsite if you need help? Moving and storing your belongings can be stressful
and having knowledgeable help available can make or break your storage experience.
Be flexible
Could you take a slightly bigger or smaller unit? Using an online storage calculator will help you
choose the right size for your belongings.

Pro Tip:

If there isn’t a storage unit in the size you need ask about making up the size you need by using
two smaller units.
Get your name on a waiting list
A good self storage business will call if you are on a waiting list and a storage unit comes
available.

Pro Tip:

There will be times when a unit comes available before storage staff get to people on the
waiting list. That is why keeping an eye on their website can be a huge advantage. Using the
storage company’s online rental platform can help you skip the waiting list, because you can
often move yourself in online before the storage unit is taken by another renter.
Start a conversation with the storage staff
Storage staff can take care of you over email or text to help you make the most of your time.
Also, don’t be afraid to call the storage office. Most offices don’t mind if you call and check in
from time to time. A good storage operator is there to do what they can to help you!